Cash on delivery is a new service on the we website. We provide cash on delivery for customers in Saudi Arabia, United Arab Emirates, Kuwait, Qatar, Bahrain, Oman, so that our customers can enjoy a better service. Please read the following instructions carefully:
1.Conditions for selecting goods and confirming the order:
For Middle Eastern countries, the COD threshold is 10-500 US dallars. In addition, please fill in the main shipping address in order to deliver the goods to their normal location and receive SMS to deliver the goods.
2.Order confirmation information
The order will be confirmed immediately after receiving the SMS confirmation via the mobile phone number you entered. After confirmation, you can log in to your account anytime to check the real-time status of your order.
3.Modify the order cancel the order after confirmation
After confirming the order, you can cancel it before it is shipped. This is only applicable to orders that have not yet been shipped. Through this service, you can cancel the order yourself so that you can add or delete specific products from the order.
Note: When canceling an order, if it is found that the cancellation of the order fails, it means that the order has been filled and can be shipped. Please contact customer service immediately to try to cancel the order.
orders are transported by different carriers, please refer to the designated "transportation information" for detailed time. There may be delays due to special circumstances. We will do our best to ship and deliver your order as soon as possible.
5.Cash on delivery
Cash on delivery means that the shipping company will deliver the package to you at your address and receive the order amount at your address. Please prepare cash in advance, and make sure your mobile phone keeps the call open so that the transportation company can contact you. The COD service fee is all US$5 (Middle East orders). After confirming the order, please check the total amount of the invoice.
6.Problems after receiving the goods
After confirming the receipt, if there is any problem with your order, please contact our customer service via your account on the we website as soon as possible, and we will reply to you as soon as possible.
-lf you pay by credit card, the paid amount will be refunded to your credit card:
Please note that it usually takes 3-5 working days for the refund to the credit card, and Paypal will arrive in the account instantly.
-lf you pay via PayPal:
The paid amount will be refunded to your PayPal account